Free Shipping
on orders over $75
Expert Care
guidlines included
Sustainable
plants sustainably sourced
Frequent Questions
I'm a complete beginner. Which plants are easiest?
We recommend starting with our "Easy Care" collection. The snake plant, pothos, and ZZ plant are nearly indestructible and thrive on minimal attention. They tolerate low light and only need watering every 2-3 weeks.
Do your plants come with care instructions?
Absolutely! Every plant includes a detailed care card with specific watering, light, and humidity requirements. We also send follow-up care tips via email to help your plant thrive in its new home.
What if I'm not sure how much light I have?
Most smartphones have a light meter app you can download for free. Generally: bright indirect light means you can read comfortably without artificial light; low light means the room feels dim during the day; direct light means sunshine hits the spot directly.
Are your plants pet-safe?
Some are, some aren't. Each product page clearly indicates pet safety. Our spider plant and succulent collection are completely pet-safe. However, plants like pothos, snake plant, and monstera are toxic if ingested by cats or dogs. Check the product page before ordering.
What size plants do you ship?
Most plants are shipped in 4-6 inch nursery pots and stand 8-18 inches tall, depending on the variety. Our statement plants (like fiddle leaf fig and bird of paradise) come in larger 8-10 inch pots. Exact sizes are listed on each product page.
Can I request a specific plant size or shape?
While we can't accommodate specific requests, we hand-select every plant to ensure it's healthy and well-formed. Each plant is unique—that's part of their beauty! If you have special requirements, reach out to us before ordering.
What's your return policy?
Plants are living things, so we can't accept returns on healthy plants. However, if your plant arrives damaged, unhealthy, or you're not satisfied for any reason, we'll make it right with a replacement or refund within 7 days of delivery.
Do you offer gift wrapping or gift messages?
Not currently, but you can include a note in the "Order notes" section at checkout and we'll include a handwritten card with your message at no charge.
I'm a complete beginner. Which plants are easiest?
We recommend starting with our "Easy Care" collection. The snake plant, pothos, and ZZ plant are nearly indestructible and thrive on minimal attention. They tolerate low light and only need watering every 2-3 weeks.
Do your plants come with care instructions?
Absolutely! Every plant includes a detailed care card with specific watering, light, and humidity requirements. We also send follow-up care tips via email to help your plant thrive in its new home.
What if I'm not sure how much light I have?
Most smartphones have a light meter app you can download for free. Generally: bright indirect light means you can read comfortably without artificial light; low light means the room feels dim during the day; direct light means sunshine hits the spot directly.
Are your plants pet-safe?
Some are, some aren't. Each product page clearly indicates pet safety. Our spider plant and succulent collection are completely pet-safe. However, plants like pothos, snake plant, and monstera are toxic if ingested by cats or dogs. Check the product page before ordering.
What size plants do you ship?
Most plants are shipped in 4-6 inch nursery pots and stand 8-18 inches tall, depending on the variety. Our statement plants (like fiddle leaf fig and bird of paradise) come in larger 8-10 inch pots. Exact sizes are listed on each product page.
Can I request a specific plant size or shape?
While we can't accommodate specific requests, we hand-select every plant to ensure it's healthy and well-formed. Each plant is unique—that's part of their beauty! If you have special requirements, reach out to us before ordering.
What's your return policy?
Plants are living things, so we can't accept returns on healthy plants. However, if your plant arrives damaged, unhealthy, or you're not satisfied for any reason, we'll make it right with a replacement or refund within 7 days of delivery.
Do you offer gift wrapping or gift messages?
Not currently, but you can include a note in the "Order notes" section at checkout and we'll include a handwritten card with your message at no charge.
I'm a complete beginner. Which plants are easiest?
We recommend starting with our "Easy Care" collection. The snake plant, pothos, and ZZ plant are nearly indestructible and thrive on minimal attention. They tolerate low light and only need watering every 2-3 weeks.
Do your plants come with care instructions?
Absolutely! Every plant includes a detailed care card with specific watering, light, and humidity requirements. We also send follow-up care tips via email to help your plant thrive in its new home.
What if I'm not sure how much light I have?
Most smartphones have a light meter app you can download for free. Generally: bright indirect light means you can read comfortably without artificial light; low light means the room feels dim during the day; direct light means sunshine hits the spot directly.
Are your plants pet-safe?
Some are, some aren't. Each product page clearly indicates pet safety. Our spider plant and succulent collection are completely pet-safe. However, plants like pothos, snake plant, and monstera are toxic if ingested by cats or dogs. Check the product page before ordering.
What size plants do you ship?
Most plants are shipped in 4-6 inch nursery pots and stand 8-18 inches tall, depending on the variety. Our statement plants (like fiddle leaf fig and bird of paradise) come in larger 8-10 inch pots. Exact sizes are listed on each product page.
Can I request a specific plant size or shape?
While we can't accommodate specific requests, we hand-select every plant to ensure it's healthy and well-formed. Each plant is unique—that's part of their beauty! If you have special requirements, reach out to us before ordering.
What's your return policy?
Plants are living things, so we can't accept returns on healthy plants. However, if your plant arrives damaged, unhealthy, or you're not satisfied for any reason, we'll make it right with a replacement or refund within 7 days of delivery.
Do you offer gift wrapping or gift messages?
Not currently, but you can include a note in the "Order notes" section at checkout and we'll include a handwritten card with your message at no charge.
Rooted
Rooted in Intention
428 Green Street, Suite 3B
Portland, OR 97214
©2025 Rooted. All rights reserved.
Rooted
Rooted in Intention
428 Green Street, Suite 3B
Portland, OR 97214
©2025 Rooted. All rights reserved.
Rooted
Rooted in Intention
428 Green Street, Suite 3B
Portland, OR 97214
©2025 Rooted. All rights reserved.